Last updated: 14.11.2025
These Terms & Conditions govern the use of Longworm.co.uk and the purchase of any products offered on this website. By accessing the site or placing an order, you agree to these terms in full.
Long Worm
Owner: Rafal Bryla
Unit 3/7 Deemouth Business Centre
South Esplanade East
Aberdeen
AB11 9PB
United Kingdom
Email: info@longworm.co.uk
By placing an order, the customer confirms that:
they are 18 years of age or older,
all information provided is accurate,
they are authorised to use the chosen payment method.
All live organisms sold by Longworm.co.uk — including Red Wigglers (Eisenia fetida), Tiger Worms, composting worms, or worm cocoons — are supplied strictly for:
pet feeding, or
composting/vermiculture.
They are not intended for human consumption.
We make every effort to ensure all product descriptions, quantities, and photographs are accurate. Natural variations in size, colour, or activity of live worms are normal and should be expected.
All prices are listed in GBP (£).
Payment is required at the time of purchase.
We reserve the right to update or change prices at any time.
If a pricing error occurs, we may cancel or amend the order after contacting the customer.
Orders are packed on Sundays and dispatched on Monday morning to ensure the shortest possible transit time and to minimise stress on live organisms, which directly affects their health and condition.
The weekly order window closes on Saturday at 10:00 PM.
Orders placed before 10:00 PM on Saturday will be packed on Sunday and dispatched on Monday morning.
Orders placed after 10:00 PM on Saturday will be included in the next week’s dispatch cycle and shipped the following Monday.
This schedule ensures that live worms experience minimal handling time and avoids weekend delays that could negatively impact their wellbeing.
We are not responsible for delays caused by:
courier issues,
adverse weather conditions,
incomplete or incorrect delivery addresses provided by the customer.
Customers must ensure their delivery details are accurate.
Incorrect addresses may result in failed delivery, return to sender, or loss of the order.
If your parcel arrives damaged, delayed, or incorrect, please contact us within 48 hours of delivery at info@longworm.co.uk with:
order reference number,
description of the issue,
clear photos (if possible).
Depending on the situation, we may:
send a free replacement, or
issue a partial or full refund.
Because our products contain live worms and cocoons, standard returns cannot be accepted once an order has been dispatched.
Dead-on-arrival (DOA) issues must be reported within 24 hours with photos.
Unused non-live items may be returned within 14 days of receipt.
Return postage is the customer’s responsibility unless the return is due to our error.
Rafal Bryla
Unit 3/7 Deemouth Business Centre
South Esplanade East
AB11 9PB
United Kingdom
Worms and cocoons are sold strictly for pet feeding and composting.
Once delivered, the customer is responsible for the appropriate storage, handling, and use of the worms.
Longworm.co.uk is not liable for:
illness, injury, or death of animals or humans,
damages or losses,
arising from direct or indirect use, misuse, handling, feeding, or contact with the products.
This includes improper feeding practices and failure to follow care instructions.
Orders for live worms may be cancelled only before dispatch.
Once dispatched, cancellations cannot be accepted.
Non-live items may be cancelled before dispatch for a full refund.
All content, images, and text on Longworm.co.uk are the property of Long Worm and may not be reproduced without permission.
You may not use the website for:
unlawful activities,
commercial copying of images or descriptions,
scraping or automated data collection.
We process personal data in accordance with our Privacy Policy.
By using the site, you consent to such processing.
These Terms & Conditions are governed by the laws of Scotland, United Kingdom.
Any disputes will be resolved in Scottish courts.
For all enquiries, returns, or refund requests, please contact: